Privacy
Policy
Alpha Crete Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you visit our website or contact us.
1
Who We Are
Alpha Crete Ltd
Based in Yorkshire, United Kingdom
Email: info@alpha-crete.com
Telephone: 0800 949 4100
2
What Information We Collect
We may collect and process the following information:
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Name
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Email address
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Telephone number
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Project details provided through enquiry forms
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Estimated concrete volume submitted via the calculator (if provided)
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Technical data such as IP address, browser type and pages visited
3
How We Use Your Information
We use your information to:
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Respond to enquiries and provide quotes
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Contact you regarding your project
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Improve our website and services
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Comply with legal or regulatory obligations
We do not sell or share your personal data with third parties for marketing purposes.
4
Lawful Basis for Processing
We process personal data under the following lawful bases:
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Legitimate interest (responding to enquiries)
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Consent (where you have submitted information voluntarily)
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Legal obligation (where required)
5
How We Store Your Data
Your data is stored securely and only retained for as long as necessary to fulfil its purpose or meet legal requirements.
6
Your Rights
Under UK GDPR, you have the right to:
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Request access to your personal data
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Request correction or deletion
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Withdraw consent at any time
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Lodge a complaint with the Information Commissioner’s Office (ICO)
7
Contact Us
If you have any questions about this policy or how your data is handled, please contact us using the details above.